Resource – A resource can be, but not restricted to any of the following; word documents, pdfs, power point presentations, images and videos which have been contributed to the resource hub by PTS or our registered customers.
Certain aspects of the PTS Website and Resource Hub may require you to register and provide information about yourself. You agree to:
Important Information about us
www.primaryteaching.co.uk is a site operated by Primary Teaching Services Ltd. We are registered in the England and Wales under company number 03137692 and our registered address is SUMMIT HOUSE KELLET LANE BAMBER BRIDGE PRESTON PR5 6AN. Our VAT registration number is 686045415 and our email address is firstname.lastname@example.org
We accept orders from individuals, schools and businesses within the UK, and other countries which can be found in a dropdown list in the basket.
The PTS website is designed to be compliant with the applicable laws and regulations of England and Wales. Due to the global nature of the Internet, users from all over the world will have access to the PTS website, however if you are resident in a country outside of the United Kingdom you use the PTS website at your own risk.
Making a Purchase
Making a purchase could not be easier. Just browse through our online Catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Checkout" then fill in the details that we need to be able to proceed with your order. All fields marked with a red * are compulsory fill in fields, as this information is necessary to complete your order.
We accept payment by Visa, Mastercard and debit cards. If you are ordering from a School and delivery is to the School, with prior agreement as long as you are registered against the School Address you have the option of a School Invoice. Terms are 21 days.
Shipping and Handling
Postage and packing (1st Class Royal Mail) is FREE when you spend over £5.00 & request delivery to a UK mainland address. Orders under £5.00 are subject to a postage charge of £3.25. You can get a quote for postage via other shipping methods by logging into the website and adding your order to the basket. Postage charges and other shipping methods will be shown on the basket screen. For the full delivery information click here.
For orders made from the UK, 20% VAT is included. Orders from the Channel Islands are exempt from VAT and this is deducted from your order. Our VAT Number is 686 045415.
Credit Card Security
We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
If you need to reach us, please email us on email@example.com. Alternatively, you can call on 01772 331 111 or write to us at Primary Teaching Services, FREEPOST RTHC-RCAT-HLBY, P.O. Box 532, Preston, PR5 5XZ. For full details of our 100% no quibble money back guarantee, click here to see our guarantee.
Errors & Omissions
Primary Teaching Services Limited make every reasonable effort to ensure the accuracy and validity of the information provided on our website. However, as policies, prices, dates, conditions, and information are continually changing, Primary Teaching Services Limited reserve the right to change these at any time without notice. This includes all information contained on our website and Primary Teaching Services Limited make no warranties or representations as to its accuracy.
At Primary Teaching Services we want ALL our customers to be totally satisfied with their orders. Should you be unhappy in any way with your order please contact us on 01772 331 111 or email firstname.lastname@example.org where we will try to resolve any issues
Cancellation of Orders
You are free to cancel your order at any time up to and including 7 days after delivery of your order. Due to the fast turnaround times to which we adhere, it’s sometimes not possible to stop a despatch to you after 30 minutes of the order being placed. However you can return your order to us. However you have the right to cancel the order under our ‘no quibble money back guarantee’. The goods can be returned to our address and a refund will be processed if one is due.
Please note FREE items are at the discretion of PTS and if we feel this has been 'abused' we reserve the right to not send out FREE items.
Due to copyright laws we cannot print certain logos or images. We reserve the right not to print personalised products which contain images or wording which we deem could be offensive.
We aim to despatch your order same day Monday-Friday, if you order before 4.00pm. We use Royal Mail First Class service except for heavier items when we use a next day courier service. Orders must be placed before 2.30pm weekdays for Next Working Day Guaranteed Delivery and exclude personalised products. The despatch schedule for personalised products (excluding stampers, pencils and reading record books) is 3 working days. Personalised stampers take 7 working days, personlaised pencils take up to 10 days and personalised reading record books take up to 2-3 weeks.
How much is delivery? - Most qualify for FREE Delivery.
Exceptions are listed below
Orders that qualify for FREE delivery
You can take advantage of FREE delivery when you spend over £5.00 & request delivery to a UK mainland address. Orders under £5.00 are subject to a postage charge of £3.25. Orders placed on the website that include record books also qualify for FREE delivery if they are over 6kgs in wieght & are delivered in the UK. Charges apply for Offshore/Highlands orders over 5kgs & all European orders. Postage prices can be seen clearly in the checkout before you choose your payment method.
Orders including Record Books
If your order is being delivered to the mainland UK, & is over over £5.00 postage will be free of charge. Orders under £5.00 are subject to a postage charge of £3.25. If your order is being delivered to Northern Ireland, The Scottish Highlands or UK offshore islands there will be a postage charge. If you can call the office on 01772 331 111 to ask for a quote or if you place your order online one of our team will call you and discuss postage before despatching your order.
If you are outside of the UK
We are unable to offer free delivery to addresses outside of the UK, due to the prices charged by couriers. We therefore charge you based on how much your parcel weighs and whereabouts the order is going to. This charge is shown in the checkout, before you complete your order.
How long will it take for my order to be posted?
UK Orders for standard products
If you place you order before 4.00pm Monday to Friday and it is delivered by Royal Mail, we will pop it in the post for collection by Royal Mail that evening. (Excludes personalised orders, please see below).
UK Orders for personalised products
All orders that contain personalised products take a little bit longer, as these products are made especially for you. If you order includes:
European Orders for standard products (weighing less than 31kg)
If you place you order before 4:00pm Monday to Friday, it will be collected by our delivery company that day, and can take up to 10 days to arrive.
European Orders for personalised products (weighing less than 31kg
All orders that contain personalised products take a little bit longer to be sent out, as these products are made especially for you. If you order includes:
FOR EUROPEAN ORDERS WEIGHING OVER 31 KG
All orders will be despatched the day after the order is placed and can take up to 10 days to arrive.
Orders including personalised items
If you order weighs over 31kg and includes personalised items please allow an extra day on top of the delivery times quoted above (in the section European Orders under 31kg).
PLEASE BE AWARE THAT ORDERS THAT WEIGH OVER 2KG CAN INCUR CUSTOMS CHARGES BY YOUR LOCAL CUSTOMS OFFICE (WHO WILL HOLD YOUR PARCEL UNTIL THIS CHARGE HAS BEEN PAID)
By Uploading any Resource on the Resource Hub you agree…
By Downloading any Resource from the Resource Hub you agree…
Lastly, you hereby waive, release and forever discharge PTS from any and all rights, claims and liability relating to the use of the user content in the manner contemplated above including, without limitation, any claims based on the invasion of privacy, commercial use of name or likeness and the right of publicity.
You must not attempt to interfere with the proper working of the PTS website and, in particular, you must not attempt to circumvent or breach security, tamper with, hack into, or otherwise disrupt any computer system, server, website, router or any other internet connection device.