Privacy Policy

IP Addresses and Cookies

We may collect information about your computer, including (where available) your IP address, operating system and browser type, for system administration. This is statistical data about our users’ browsing actions and patterns, and DOES NOT identify any individual.

For the same reason our website will keep things in your basket using a cookie file. A cookie is a small file of letters and numbers that is stored by your browser on your computer’s hard drive allowing websites to recognise one user from another. Cookies can be deleted from your hard drive if you want to. Most web browsers automatically accept cookies but your web browser can be altered so as to prevent acceptance.

At no point will your data be captured or sold to third parties.

Cookies help us to improve our Website and to deliver a better and more personalised service.

They enable us:

  • To estimate our audience size and usage pattern.
  • To speed up your searches.
  • To recognise you when you return to our Website.

Our third-party suppliers that use cookies are as follows:

  • Google Analytics – this enables us to track our website traffic;

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our website.

Mobile Terms of Service

The Primary Teaching Services Ltd mobile message service (the "Service") is operated by Primary Teaching Services Ltd (“Primary Teaching Services Ltd”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Primary Teaching Services Ltd’s SMS/text and WhatsApp messaging service, you agree to receive recurring SMS/text messages and/or WhatsApp messages from and on behalf of Primary Teaching Services Ltd through your wireless provider or the WhatsApp platform to the mobile number you provided, even if your mobile number is registered on any official Do Not Call list. Messages may be sent using an automatic telephone dialling system or other technology. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this programme in order to make any purchases, and your consent is not a condition of any purchase with Primary Teaching Services Ltd. Your participation in this programme is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging or data usage imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text or WhatsApp messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to PTS Ltd or click the unsubscribe link (where available) in any text message to cancel. For WhatsApp messages, reply with STOP or use the unsubscribe option within WhatsApp. You'll receive a one-time opt-out confirmation message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Primary Teaching Services Ltd mobile message programmes and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programmes by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to PTS Ltd, reply HELP on WhatsApp, or email website@primaryteaching.co.uk.

We may change any short code, WhatsApp number, or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or number we have changed may not be received and we will not be responsible for honouring requests made in such messages.

The wireless carriers and WhatsApp are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the programme with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

Email Terms Of Service

Your subscription to our email service is entirely voluntary, and you may withdraw your consent at any time.

You can opt out of marketing emails in either of the following ways:

  • By clicking the unsubscribe link at the bottom of any marketing email you receive from us; or
  • By emailing info@primaryteaching.co.uk with your full name and email address, along with a clear request to opt out.

Once your request has been processed, you will no longer receive marketing emails from us. Please note that you may still receive essential service communications relating to orders, account activity, or customer service enquiries, as these are not considered marketing messages.

You can see our Terms and Conditions here.

You can see our Data Policy here.