FREE Royal Mail Tracked 24 Delivery - when you spend £19.
FREE APC Next Working Day Courier Delivery - when you spend £150 or if your order weighs 6kg or more.
If you order doesn’t fall into the above criteria, or if you're based outside of UK Mainland please click here for full delivery information.
When will my order be posted out to me?
We endeavour to despatch all orders placed before 3pm on the same working day (orders containing personalised products must be placed before 12pm). If your order is placed after these times, it will be despatched on the following working day.
*Personalised Product Exceptions*
The following personalised products may take longer to prepare due to their production process:
Personalised Record Books – Up to 10 extra working days
Personalised STAKZ Stampers – Up to 5 extra working days
How do I return an item?
In addition to your statutory rights, we offer a 30-day goodwill returns guarantee for unwanted non-personalised products. Please contact us within 30 days of receipt. Items returned under this additional guarantee must be in their original condition and packaging. Unless we agree otherwise, customers pay the standard return postage fee of £3.96 for returning unwanted goods under this guarantee.
For full details, please see our terms and conditions.
