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TNT Customer Requested Courier Delivery
TNT Customer Requested Courier Delivery
Product Code: TNT
Regular price
£30.00
Inc. VAT
£25.00
Ex. VAT
Sale price
£30.00
Inc. VAT
£25.00
Ex. VAT
Regular price
£0.00
Unit price
/
per
Couldn't load pickup availability
Description
Delivery & Returns
FREE Royal Mail Tracked 24 Delivery - when you spend £19.
FREE APC Next Day Courier Delivery - when you spend £150 or if your order weighs 6kg or more.
If you order doesn’t fall into the above criteria, or if you're based outside of UK Mainland please click here for full delivery information.
When will my order be posted out to me?
We endeavour to despatch all orders placed before 3pm on the same working day (orders containing personalised products must be placed before 12pm). If your order is placed after these times, it will be despatched on the following working day.
*Personalised Product Exceptions*
The following personalised products may take longer to prepare due to their production process:
Personalised Record Books – Up to 10 extra working days
Personalised STAKZ Stampers – Up to 5 extra working days
How do I return an item?
In addition to your statutory rights, we offer a 30-day goodwill returns guarantee for unwanted non-personalised products. Please contact us within 30 days of receipt. Items returned under this additional guarantee must be in their original condition and packaging. Unless we agree otherwise, customers pay the standard return postage fee of £3.96 for returning unwanted goods under this guarantee.
For full details, please see our terms and conditions.
Guarantees
We value your loyalty and aim to go the extra mile for every customer. We want to provide a customer service experience you feel confident recommending to others.
Our customer promise is built on four principles: fair prices, innovative products, speedy delivery and quality goods.
Email and telephone queries
We aim to respond to enquiries as quickly as possible, ideally within one hour during our working hours. We aim to answer telephone calls within three rings and to handle all correspondence within one working day.
Order accuracy
We process hundreds of orders and aim to ensure customer details are entered accurately and every order is prepared correctly. If something goes wrong, our customer service team will help investigate and resolve it.
