PTS was established back in 1995 by Alan Lucas. Alan was a full time teacher when he started Primary Teaching Services and the first products Alan created were Schemes of Work for I.T. and Science and English for Primary Schools. Customers kept asking him to produce Schemes of Work for other subjects too, and he commissioned other teachers to write these and that is how the business started, with him working day and night to expand. He also wanted to produce simple and cost effective products based on ideas he had had that all teachers needed and some simple small smiley stickers on sheets seemed the obvious place to start. Many of these early designs of stickers are still in the product range almost 25 years later. Soon after that he introduced the sturdy hardwearing Reading Record Books and Spelling Record Books (sometimes known as Look, Say, Cover, Write, Check Books).
In 2001 Alan found a way to produce Scented Stickers and shortly after that he developed the concept of Marking Stickers and Stampers to save teachers' time in writing out phrases on pupils' work over and over again. These were then developed in conjunction with our panel of Primary Teachers, and have now become commonplace in most schools throughout the U.K.
In 2005 Alan took on a professional Managing Director, Karen White, to take on the day to day operations of the business. Karen is supported by a two other managers for different areas of the business; Lucy Swift (Finance Manager) and Andrew Bradley (Warehouse and Despatch Manager). Click the images below to read a bit more about each of the team.
Each of the managers has a team of people, and everyone in their teams takes pride in every aspect of customer service and the products PTS offer. All the team work together to ensure that our customer promise is met every single day and this 100% customer focus is backed up by the company’s Core Values. The company’s Core Values were decided upon collectively, with each member of staff contributing and agreement being unanimous.
Since those early days, when the company operated out of Alan's attic, Primary Teaching Services has grown to occupy a large warehouse and office space and employs over 25 people. Despite the size of the company it still has the same 'family feel' and our staff, customers and suppliers are all valued with the old adage of aiming to treat others how we would like to be treated ourselves.
99% of the products that Primary Teaching Services sell are designed in house, by graphic designers here, following suggestions from Alan and also from our teacher panel. PTS believes in supplying products of the highest quality, whilst still providing great value for money. If you have a product idea, we are always open to suggestions from all those involved in the education and welfare of children (see the suggestions tab or drop us an email).
As a company we got together to decide what we considered was most important to us as individuals, the company and most importantly our customers. From these meetings we then defined and agreed on what our core values were. These values are displayed all around the offices and remind us all of what is important to us every day.
Quality - We take pride in the fact that our team provide exceptional service backed by high quality products at a fair price to our customers. All of this is backed by our No Quibble 100% money back guarantee Click here to see our guarantee.
Fairness – We are proud to treat our customers, suppliers and team honestly and in good faith.
Treat others how we would like to be treated – All our team conduct themselves with consideration and regard for our customers, suppliers and each other.
Continuous Improvement – We strive to continually improve the range and quality of our products, service to customers, financial business results and our working environment. We encourage and support all members of our team in extending their knowledge through training and invest heavily in this.
Teamwork – We work closely with each other, and our customers to develop products and services that are relevant and of value to them. Our team actively supports each other, and works together to deliver a great service to our customers.
100% Happy Customers – We understand the importance of our customers to build and secure our business for the future. Our team is focused on ensuring that we work to meet our customers’ needs and keep our promises. Our Customer Promise is a reflection of this value.
Open minded – We actively encourage, listen to and act upon opinions and ideas from our customers, team and suppliers alike.
Loyalty – We recognise the importance of our customers, team and suppliers to secure our business for the future. We keep our promises to our customers, team and suppliers and we recognise and reward their loyalty.
We can and we will – Our team all have a can-do, open-minded attitude, nothing is too much effort ... and anything is possible. Our team support each-other and work together to achieve great things.
Great people who go the extra mile – We do have a great team of people, and fabulous customers. We always look for ways that we can ‘do more’ for our customers or our team, to make working with us a pleasant and memorable experience.
Effective communication – We constantly look at ways to improve the communication we have with our customers, team and suppliers. We understand the importance of communication in ensuring that everyone works together to meet our customers, team and suppliers needs.
If you are looking for an economical way to help motivate your pupils and improve behaviour, you've come to the right place. Even in small quantities you'll see our prices are very keen!
But great prices are not the only reason why teachers choose Primary Teaching Services. Primary Teaching Services are also renowned for the quality of our products, backed by the 100% no quibble money back guarantee.
All printed products are exclusively designed by our own team and printed within the UK, supporting the local economy.
Don’t forget to keep the "NEW PRODUCTS" page saved in your favourites, as we always launch new products here online first, due to the time constraints involved in printing catalogues and leaflets.
As a company we take pride in the quality of the products we have designed and produced, because of this we back every single product up with our No Quibble Guarantee. We want you to be 100% satisfied with everything you purchase from us ... so if for any reason you are not entirely happy with a product, it can be returned for an immediate refund – no ifs, buts or maybes.