PTS is a one stop online shop for all things teaching. We supply a huge range of over 4000 motivational rewards and resources to schools across the UK, from Smelly Stickers to Customised Stampers. Our focus is to offer high quality products that don’t break the bank.
Primary Teaching Services was established back in 1995 by our Chairman, Alan Lucas. Alan was a full-time teacher and the first products he created were IT, Science and English work schemes. Customers enquired about Schemes of Work for other subjects too, so he commissioned other teachers to write these and that is how the business started. He then turned his hand to producing simple but cost-effective rewards for pupils, starting with smiley face stickers, which are still available 25 years later!
Since those early days, when the company operated out of Alan's attic, PTS has grown into a well-established business, which still maintains a family feel made up of 31 dedicated employees.
We got together as a group to decide what we considered was most important to us as individuals, the company and most importantly, our customers. From our discussions, we produced our Core Values, which are displayed all around the offices to remind us all of what is important to us every day.
Quality - We take pride in the fact that our team provide exceptional service backed by high quality products at a fair price to our customers. All of this is backed by our No Quibble 100% money back guarantee Click here to see our guarantee.
Fairness – We are proud to treat our customers, suppliers and team honestly and in good faith.
Treating others how we would like to be treated – All our team conduct themselves with consideration and regard for our customers, suppliers and each other.
Improvement – We strive to continually improve the range and quality of our products, service to customers, financial business results and our working environment. We encourage and support all members of our team in extending their knowledge through training and invest heavily in this.
Teamwork – We work closely with each other, and our customers to develop products and services that are relevant and of value to them. Our team actively supports each other, and works together to deliver a great service to our customers.
Happy Customers – We understand the importance of our customers to build and secure our business for the future. Our team is focused on ensuring that we work to meet our customers’ needs and keep our promises. Our Customer Promise is a reflection of this value.
Open-mindedness – We actively encourage, listen to and act upon opinions and ideas from our customers, team and suppliers alike.
Loyalty – We recognise the importance of our customers, team and suppliers to secure our business for the future. We keep our promises to our customers, team and suppliers and we recognise and reward their loyalty.
We can and we will – Our team all have a can-do, open-minded attitude, nothing is too much effort ... and anything is possible. Our team support each-other and work together to achieve great things.
Great people who go the extra mile – We do have a great team of people, and fabulous customers. We always look for ways that we can ‘do more’ for our customers or our team, to make working with us a pleasant and memorable experience.
Communication – We constantly look at ways to improve the communication we have with our customers, team and suppliers. We understand the importance of communication in ensuring that everyone works together to meet our customers, team and suppliers needs.